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Pippin Support

BTS Innovations LLC

Pippin is your private, on-device AI agent for iPhone, iPad, and Apple Watch. Need help? Email us at support@btsinnovationsllc.com and we'll get back to you.

Frequently asked

Is my data private?

Yes. Pippin runs on Apple's on-device intelligence and stores your data on your device. We don't collect or upload it. See our Privacy Policy.

How do I create an agent?

Open the Agents tab, tap "New," give it a name, specialty, and (optionally) a dedicated AI, then Save. Tap the agent to open its page — chat, tools, avatar, and skills.

How do I add skills to an agent?

On an agent's page, tap Manage. You can toggle built-in tools, import a published SKILL.md (open Agent Skills standard), browse skills at skills.sh, or create your own skill on the fly.

How do I get a natural-sounding voice?

Download an Enhanced or Premium voice once in Settings → Accessibility → Spoken Content → Voices. Pippin uses the best voice you have installed.

Managing your subscription

Manage or cancel anytime in Settings inside the app, or in the App Store: your name → Subscriptions. You can restore a previous purchase in Pippin's Settings.

The Watch or a live feature isn't working

Make sure the Pippin app is installed on your Apple Watch and your iPhone is nearby. Live features work best with a clear microphone and good lighting for scanning.

Contact

Email: support@btsinnovationsllc.com